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E-Commerce Shipping Analysis
service : data analysis
timeline : November 2023
role : data analyst
An analytical project focused on optimizing shipping routes and reducing delivery times for an e-commerce platform.
problem
Inefficient shipping routes were causing delivery delays and increasing operational costs. Customer satisfaction was declining due to unpredictable delivery times.
approach
Analyzed historical shipping data spanning 2 years to identify bottlenecks and patterns. Created a route optimization algorithm using graph-based methods and time-series forecasting for demand prediction.
outcome
Reduced average shipping time by 1.5 days. Cut logistics costs by 12% through optimized routing. Improved on-time delivery rate from 78% to 94%.